Founded in 1982, Mid-West Textile has recycled over 1 billion lbs. of clothing, accessories, and shoes in just the last 20 years, saving over a trillion gallons of water and preventing about 10 billion kg of CO2 emissions. Eco Spot is proud to collect about 10 million lbs. annually that are recycled by its parent company – Mid-West Textile, LLC in El Paso, TX. Along with our Thrift Town Store to service our customers.

Join us in making Earth a better place to live—reach out and be part of this impactful journey!

Job Description

• Set daily/weekly quota for multiple production teams
• Understand and utilize barcoding data
• Share meeting announcement responsibilities with ASM
• Facilitate time-blocking for multiple production teams
• Collect and determine status of questionable items
• Provide coverage for ASM during extended absences
• Assure, through crew, that the maximum quantity of fresh merchandise is stocked and/or shipped daily
• Assure, through crew, that each item stocked or shipped is graded, priced and prepared properly for shipping
• Maintain fair job assignments and distribution of workload
• Maintain company marketing strategies, ie. Color tags
• Collect and secure all money and money equivalents
• Maximize the value of carts received while maintaining supportive and friendly relationships between Thrift Town and ReUseIt personnel at all times
• Assist with interviewing, on-boarding, evaluating performance and issuing disciplinary actions, including terminations, when necessary
• Delegate material handling for multiple teams
• Maintain schedules and payroll for production teams
• Uphold the standard for fitness, speed, and completion of work duties
• Maintain acceptable attendance
• All other related duties as assigned

EDUCATION AND EXPERIENCE

• High school diploma or equivalent required.
• At least two years of related experience is required; supervisory experience is required.
• Experience supervising a minimum of 10 people
• Must work well in a rapidly-paced processing environment with assigned quotas to be met

Requirements

• Visual ability to see details at close range (within a few feet of the observer) and all colors
• Ability to stand while performing job
• Periodic reaching (below, at, and above the shoulder level), kneeling, bending at the waist, pushing, pulling, twisting, and rotating required
• Periodic lifting and carrying: up to 55 pounds

Join our team as a Retail Supervisor and contribute to creating an exceptional shopping experience for our customers while leading a dedicated team!

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person

Founded in 1982, Mid-West Textile has recycled over 1 billion lbs. of clothing, accessories, and shoes in just the last 20 years, saving over a trillion gallons of water and preventing about 10 billion kg of CO2 emissions. Eco Spot is proud to collect about 10 million lbs. annually that are recycled by its parent company – Mid-West Textile, LLC in El Paso, TX along with our Thrift Town Store to service our customers.

Join us in making Earth a better place to live—reach out and be part of this impactful journey!

Duties/Responsibilities:   

• Greet and assist customers find products, answer questions, and inform them about upcoming promotions, color tag discounts, and the VIP program.
• Collaborate with team members and supervisors to meet store goals and promote exceptional customer service.
• Provide excellent customer service by responding to inquiries, assisting with product locations, and contributing to a positive shopping experience using the 10-foot rule.
• Operate the point-of-sale system to accurately ring up all sales, provide correct changes, and reconcile cash.
• Monitor customer flow, address line backups promptly, and assist in various roles during peak times to ensure a seamless shopping experience.
• Maintain a clean, organized, and safe checkout area, sales floor, and public spaces, including dressing rooms and restrooms.
• Utilize the intercom in a professional manner.
• Supervise dressing rooms by assisting customers, enforcing rules, and inspecting rooms after use.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations; handle special orders as needed.
• Report any customer complaints, equipment issues, safety hazards, or suspicious activities to management.
• Restock and reorganize merchandise, including returns and unmarked items, and move garments from the production floor to sales racks.
• Adhere to all policies, operating procedures, and safety guidelines to ensure compliance and a safe working environment.
• Maintain a reliable and punctual attendance record.
• Support daily store operations, including occasional janitorial duties, seasonal merchandising, and other tasks assigned by management.

When processing customer purchases, announce the prices, total amount, confirm payment, and thank the customer.

Required Skills/ Abilities: 

• Effective communication and interpersonal skills for interacting with customers and team members.
• Ability to listen actively, understand customer needs, and provide recommendations.
• Ability to maintain positive working relationships with co-workers.
• Ability to work assigned schedule, including nights, weekends, and holidays.
• Basic math skills to handle cash, process payments, and manage transactions accurately.
• Familiarity with point-of-sale systems or the ability to learn quickly.
• Attention to detail and organizational skills to maintain a clean and organized store environment.
• Flexibility to adapt to changing priorities and perform various tasks as required.

 Education and Experience: 

• High school diploma or equivalent preferred.
• Previous retail experience preferred.
• On-the-job training provided.

 Physical Requirements: 

• Prolonged periods of standing and walking throughout the retail space and production area.
• Occasional reaching, bending, pushing, pulling, and lifting up to 20 pounds (occasionally 40 pounds).
• Manual dexterity to operate a cash register.
• Good vision for detail-oriented tasks.

Founded in 1982, Mid-West Textile has recycled over 1 billion lbs. of clothing, accessories, and shoes in just the last 20 years, saving over a trillion gallons of water and preventing about 10 billion kg of CO2 emissions. Eco Spot is proud to collect about 10 million lbs. annually that are recycled by its parent company – Mid-West Textile, LLC in El Paso, TX along with our Thrift Town Stores to service our customers.

Join us in making Earth a better place to live—reach out and be part of this impactful journey!

Duties/Responsibilities:  

• Ensure an excellent retail presentation by performing stock control tasks to prepare for the start of each day.
• Remove stale stock as scheduled and ensure proper recycling or disposal of materials.
• Sort items from boxes, bags, or tubes efficiently and maintain workspace cleanliness.
• Clean, tag, and price items accurately according to guidelines. Ensure all merchandise is price-checked before stocking.
• Embrace training and adjust to changes in pricing, grading, or display layouts based on seasonal needs or demand.
• Modify processing activities as directed by the supervisor to meet operational needs.
• Keep clothing areas stocked with hangers and organized for accessibility.
• Maintain a clean, safe, and organized workstation and processing area.
• Report hazards or maintenance needs to the supervisor immediately.
• Adhere to all policies, operating procedures, and safety guidelines to ensure compliance and a safe working environment.
• Maintain a reliable and punctual attendance record.
• Support daily store operations, including occasional janitorial duties, seasonal merchandising, and other tasks assigned by management.

Required Skills/ Abilities:

• Effective communication and interpersonal skills for interacting with customers and team members.
• Ability to maintain positive working relationships with co-workers.
• Ability to work assigned schedule, including nights, weekends, and holidays.
• Attention to detail and organizational skills to maintain a clean and organized store and production environment.
• Flexibility to adapt to changing priorities and perform various tasks as required.

 Education and Experience:

• High school diploma or equivalent preferred.
• Previous retail experience preferred.
• On-the-job training provided.

 Physical Requirements

• Ability to stand and perform job duties for extended periods.
• Must work effectively in a fast-paced environment with assigned quotas to meet.
• Ability to lift and carry up to 55 pounds when necessary.
• Must be able to see details close-up and identify various colors.
• Frequent reaching, kneeling, bending, twisting, pushing, pulling, and rotating are required.
• Frequent use of hands for repetitive motions.

Founded in 1982, Mid-West Textile has recycled over 1 billion lbs. of clothing, accessories, and shoes in just the last 20 years, saving over a trillion gallons of water and preventing about 10 billion kg of CO2 emissions. Eco Spot is proud to collect about 10 million lbs. annually that are recycled by its parent company – Mid-West Textile, LLC in El Paso, TX along with our Thrift Town Store to service our customers.

Join us in making Earth a better place to live—reach out and be part of this impactful journey!

Duties/Responsibilities:  

• Greet and assist customers find products, answer questions, and inform them about upcoming promotions, color tag discounts, and the VIP program.
• Collaborate with team members and supervisors to meet store goals and promote exceptional customer service.
• Provide excellent customer service by responding to inquiries, assisting with product locations, and contributing to a positive shopping experience using the 10-foot rule.
• Operate the point-of-sale system to accurately ring up all sales, provide correct changes, and reconcile cash.
• Monitor customer flow, address line backups promptly, and assist in various roles during peak times to ensure a seamless shopping experience.
• Maintain a clean, organized, and safe checkout area, sales floor, and public spaces, including dressing rooms and restrooms.
• Utilize the intercom in a professional manner.
• Supervise dressing rooms by assisting customers, enforcing rules, and inspecting rooms after use.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations; handle special orders as needed.
• Report any customer complaints, equipment issues, safety hazards, or suspicious activities to management.
• Restock and reorganize merchandise, including returns and unmarked items, and move garments from the production floor to sales racks.
• Adhere to all policies, operating procedures, and safety guidelines to ensure compliance and a safe working environment.
• Maintain a reliable and punctual attendance record.
• Support daily store operations, including occasional janitorial duties, seasonal merchandising, and other tasks assigned by management.

When processing customer purchases, announce the prices, total amount, confirm payment, and thank the customer.

Required Skills/ Abilities: 

• Effective communication and interpersonal skills for interacting with customers and team members.
• Ability to listen actively, understand customer needs, and provide recommendations.
• Ability to maintain positive working relationships with co-workers.
• Ability to work assigned schedule, including nights, weekends, and holidays.
• Basic math skills to handle cash, process payments, and manage transactions accurately.
• Familiarity with point-of-sale systems or the ability to learn quickly.
• Attention to detail and organizational skills to maintain a clean and organized store environment.
• Flexibility to adapt to changing priorities and perform various tasks as required.

 Education and Experience:

• High school diploma or equivalent preferred.
• Previous retail experience preferred.
• On-the-job training provided.

 Physical Requirements: 

• Prolonged periods of standing and walking throughout the retail space and production area.
• Occasional reaching, bending, pushing, pulling, and lifting up to 20 pounds (occasionally 40 pounds).
• Manual dexterity to operate a cash register.
• Good vision for detail-oriented tasks.

Founded in 1982, Mid-West Textile has recycled over 1 billion lbs. of clothing, accessories, and shoes in just the last 20 years, saving over a trillion gallons of water and preventing about 10 billion kg of CO2 emissions. Eco Spot is proud to collect about 10 million lbs. annually that are recycled by its parent company – Mid-West Textile, LLC in El Paso, TX along with our Thrift Town Stores to service our customers.

Join us in making Earth a better place to live—reach out and be part of this impactful journey!

Duties/Responsibilities:  

• Ensure an excellent retail presentation by performing stock control tasks to prepare for the start of each day.
• Remove stale stock as scheduled and ensure proper recycling or disposal of materials.
• Sort items from boxes, bags, or tubes efficiently and maintain workspace cleanliness.
• Clean, tag, and price items accurately according to guidelines. Ensure all merchandise is price-checked before stocking.
• Embrace training and adjust to changes in pricing, grading, or display layouts based on seasonal needs or demand.
• Modify processing activities as directed by the supervisor to meet operational needs.
• Keep clothing areas stocked with hangers and organized for accessibility.
• Maintain a clean, safe, and organized workstation and processing area.
• Report hazards or maintenance needs to the supervisor immediately.
• Adhere to all policies, operating procedures, and safety guidelines to ensure compliance and a safe working environment.
• Maintain a reliable and punctual attendance record.
• Support daily store operations, including occasional janitorial duties, seasonal merchandising, and other tasks assigned by management.

Required Skills/ Abilities:

• Effective communication and interpersonal skills for interacting with customers and team members.
• Ability to maintain positive working relationships with co-workers.
• Ability to work assigned schedule, including nights, weekends, and holidays.
• Attention to detail and organizational skills to maintain a clean and organized store and production environment.
• Flexibility to adapt to changing priorities and perform various tasks as required.

 Education and Experience:

• High school diploma or equivalent preferred.
• Previous retail experience preferred.
• On-the-job training provided.

 Physical Requirements

• Ability to stand and perform job duties for extended periods.
• Must work effectively in a fast-paced environment with assigned quotas to meet.
• Ability to lift and carry up to 55 pounds when necessary.
• Must be able to see details close-up and identify various colors.
• Frequent reaching, kneeling, bending, twisting, pushing, pulling, and rotating are required.
• Frequent use of hands for repetitive motions.

Founded in 1982, Mid-West Textile has recycled over 1 billion lbs. of clothing, accessories, and shoes in just the last 20 years, saving over a trillion gallons of water and preventing about 10 billion kg of CO2 emissions. Eco Spot is proud to collect about 10 million lbs. annually that are recycled by its parent company – Mid-West Textile, LLC in El Paso, TX. Along with our Thrift Town Store to service our customers.

Join us in making Earth a better place to live—reach out and be part of this impactful journey!

Job Duties and Responsibilities

• Oversee and lead sales forecasting, scheduling, achieving performance metrics, providing outstanding customer service, and ordering (product and supplies).
• Lead the Thrift Town stores employee and supervisory team; ensure engagement and retention of employees, appropriate training and talent assessment, and quick resolution to employee relations matters.
• Lead by example in service and interaction with our customers; showing excellent customer service and acknowledging patronage, assisting in the location of items, and handling of customer complaints diplomatically and sincerely.
• Develop staff (recruiting, hiring, coaching, teaching, training, and cross training) and enforce all store policies and procedures.
• Maintain proper store conditions including but not limited to signage, merchandising, cleaning, store maintenance, and complying with all regulatory agency directives.
• Oversee and ensure excellent inventory management and proper rotation.
• Oversee the P & L for the store and ensure accountability to revenue targets; focus on growing profitability for your store.
• Quickly address areas of opportunity within the store and with your direct reports, utilizing appropriate corporate partners along the way.
• Ensuring all deadlines are met (cash deposits, reports, projects, etc.) by specified timelines.
• Ensure that all deadlines are met (ordering, receiving, data entry, timely responses to email, etc.).
• All related duties as assigned.

Qualifications

• Two years of retail leadership experience as a Store Manager or Assistant Manager: Self-driven and motivated with the ability to collaborate well with others.
• Must be available some evenings, weekends, & holidays

• Excellent communication and customer service skills; bi-lingual in English and Spanish is a plus.

• Proven record of accomplishment of in-store management.
• Experience in retail loss prevention.
• Strong leadership and team management skills.
• Ability to work in a fast-paced environment.
• Proficiency in Microsoft Office and POS systems.
• High School Diploma combined with prior experience in retail store.
• Bachelor’s degree in business administration or related field preferred.
• Experience in the thrift store industry or non-profit sector is a plus.

Core Competencies

• Ethical Excellence: Maintain strict confidentiality in all work-related matters and consistently uphold Thrift Town's core values and beliefs.
• Effective Engagement: Demonstrate strong project management skills, meet deadlines consistently, and actively seek professional development opportunities.
• Open Communication: Exhibit excellent communication skills, contribute actively in meetings, provide clear and constructive feedback, and facilitate communication amongst your team.
• Collaborative Teamwork: Promote a positive team spirit, actively contribute to team success, show support for team members, and promote healthy diversity.
• Inclusive Empathy: Display inclusivity, sensitivity for other’s feelings, and empathy in interactions to foster respect for differences in gender, background, and culture.

Benefits

• 401(k) and 401(k) matching
• Paid Time Off
• Employee discount
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Other ancillary benefits

Founded in 1982, Mid-West Textile has recycled over 1 billion lbs. of clothing, accessories, and shoes in just the last 20 years, saving over a trillion gallons of water and preventing about 10 billion kg of CO2 emissions. Eco Spot is proud to collect about 10 million lbs. annually that are recycled by its parent company – Mid-West Textile, LLC in El Paso, TX along with our Thrift Town Store to service our customers.

Join us in making Earth a better place to live—reach out and be part of this impactful journey!

Duties/Responsibilities:  

• Greet and assist customers find products, answer questions, and inform them about upcoming promotions, color tag discounts, and the VIP program.
• Collaborate with team members and supervisors to meet store goals and promote exceptional customer service.
• Provide excellent customer service by responding to inquiries, assisting with product locations, and contributing to a positive shopping experience using the 10-foot rule.
• Operate the point-of-sale system to accurately ring up all sales, provide correct changes, and reconcile cash.
• Monitor customer flow, address line backups promptly, and assist in various roles during peak times to ensure a seamless shopping experience.
• Maintain a clean, organized, and safe checkout area, sales floor, and public spaces, including dressing rooms and restrooms.
• Utilize the intercom in a professional manner.
• Supervise dressing rooms by assisting customers, enforcing rules, and inspecting rooms after use.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations; handle special orders as needed.
• Report any customer complaints, equipment issues, safety hazards, or suspicious activities to management.
• Restock and reorganize merchandise, including returns and unmarked items, and move garments from the production floor to sales racks.
• Adhere to all policies, operating procedures, and safety guidelines to ensure compliance and a safe working environment.
• Maintain a reliable and punctual attendance record.
• Support daily store operations, including occasional janitorial duties, seasonal merchandising, and other tasks assigned by management.

When processing customer purchases, announce the prices, total amount, confirm payment, and thank the customer.

Required Skills/ Abilities: 

• Effective communication and interpersonal skills for interacting with customers and team members.
• Ability to listen actively, understand customer needs, and provide recommendations.
• Ability to maintain positive working relationships with co-workers.
• Ability to work assigned schedule, including nights, weekends, and holidays.
• Basic math skills to handle cash, process payments, and manage transactions accurately.
• Familiarity with point-of-sale systems or the ability to learn quickly.
• Attention to detail and organizational skills to maintain a clean and organized store environment.
• Flexibility to adapt to changing priorities and perform various tasks as required.

 Education and Experience:

• High school diploma or equivalent preferred.
• Previous retail experience preferred.
• On-the-job training provided.

 Physical Requirements: 

• Prolonged periods of standing and walking throughout the retail space and production area.
• Occasional reaching, bending, pushing, pulling, and lifting up to 20 pounds (occasionally 40 pounds).
• Manual dexterity to operate a cash register.
• Good vision for detail-oriented tasks.

Key Responsibilities

• Assist in overseeing daily store operations and team performance.
• Train, coach, and develop store team members.
• Monitor employee attendance, scheduling, and timekeeping.
• Ensure compliance with company policies, procedures, and safety standards.
• Deliver exceptional customer service and resolve customer concerns.
• Support merchandising, product placement, seasonal displays, and promotions.
• Monitor sales floor activity and inventory movement.
• Conduct store walkthroughs to ensure cleanliness, safety, and security.
• Assist with cash handling, petty cash, and financial controls.
• Support efforts to achieve daily, weekly, monthly, and annual sales goals.
• Communicate effectively with the Store Manager regarding store operations and employee performance.

Qualifications

• High School Diploma or equivalent required.
• Previous retail supervisory, key holder, or management experience preferred.
• Strong leadership, communication, and customer service skills.
• Ability to coach, motivate, and develop employees.
• Strong organizational and problem-solving skills.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Ability to stand, walk, bend, and lift throughout the workday.

What We Offer

• Competitive pay
• Career growth opportunities
• Ongoing training and development
• Positive and team-oriented work environment

If you are a customer-focused leader looking to grow your retail management career, we encourage you to apply today.